Welcome to Exclusive Beauty Shop! These Terms and Conditions govern your use of our website self-carestores.com and all purchases made through our platform. By accessing our site and making purchases, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using the Exclusive Beauty Shop website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. User Responsibilities and Obligations

2.1 Account Registration

While not mandatory for browsing, creating an account may be required for certain features. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Promptly notifying us of any unauthorized use of your account

2.2 Prohibited Activities

You agree not to:

  • Use our website for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe upon our intellectual property rights
  • Transmit any viruses, worms, or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website

3. Products and Services Description

3.1 Product Categories

Exclusive Beauty Shop specializes in premium personal care products including:

  • Bath & Body products
  • Skincare Sets & Kits
  • Beauty Tools & Devices
  • CBD products
  • Supplements
  • Fragrance and Self-Care items
  • Oral Care products

3.2 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we cannot guarantee that:

  • Product colors will match exactly due to monitor variations
  • All product descriptions are error-free
  • Inventory is always available

Important Health Notice: Our products, particularly CBD items, supplements, and skincare products, are for personal care use only. Consult with a healthcare professional before using any new products, especially if you have pre-existing medical conditions or are pregnant/nursing.

4. Orders and Payment Terms

4.1 Order Process

The ordering process involves:

  • Adding items to your cart
  • Providing accurate shipping information
  • Selecting preferred shipping method
  • Completing payment through our secure gateway
  • Receiving order confirmation via email

4.2 Order Processing

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

4.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.4 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country’s regulations.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two shipping options:

  • Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping – Available on orders over $50 via EMS (15-25 business days after shipment)

5.2 Delivery Areas

We ship worldwide excluding some remote areas and Asian countries. Delivery times may vary depending on destination and customs processing.

5.3 Order Tracking

All shipments include tracking information which will be provided via email once your order ships.

6. Returns and Exchanges

6.1 Return Policy Overview

  • Return Window: 15 days from delivery date
  • Condition: Products must be unopened and in original packaging
  • Refund Method: Original payment method
  • Processing Time: 5-7 business days after we receive your return

6.2 Non-Returnable Items

For health and safety reasons, the following cannot be returned once opened or used:

  • Opened Bath & Body products
  • Used Skincare Sets & Kits
  • Oral Care items
  • TOOLS & Devices removed from original packaging
  • CBD products
  • Supplements

6.3 Return Process

To initiate a return:

  1. Email customer service at [email protected] with required information
  2. Wait for authorization and Return Authorization Number
  3. Ship items to our returns address with authorization number visible
  4. Allow 5-7 business days for processing after we receive your return

7. Intellectual Property

All content on the Exclusive Beauty Shop website, including but not limited to:

  • Text, graphics, and logos
  • Product descriptions and images
  • Website design and layout
  • Trademarks and brand elements

are the exclusive property of Exclusive Beauty Shop and are protected by international copyright and trademark laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

8. Limitation of Liability

Exclusive Beauty Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in shipping beyond our reasonable control
  • Customs delays or import restrictions
  • Individual allergic reactions or sensitivities to products
  • Incorrect use of products contrary to instructions

Maximum Liability: Our maximum liability to you for any claim relating to your use of our website or products shall not exceed the total amount you paid for the specific product giving rise to the claim.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our complete Privacy Policy, available on our website, outlines how we collect, use, and protect your personal information. By using our website, you consent to our data practices as described in the Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania. Any disputes arising from these terms or your use of our website shall be resolved in the state or federal courts located in Pittsburgh, Pennsylvania.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes acceptance of the modified terms.

12. Contact Information

Exclusive Beauty Shop

703 Jacobs Street

Pittsburgh, PA 15212

United States

Email: [email protected]

Response Time: 1-2 business days

Business Hours: Monday-Friday, 9:00 AM – 6:00 PM EST

Thank you for choosing Exclusive Beauty Shop. We value your trust and are committed to providing you with exceptional products and service.